Frequently Asked Questions

Everything you need to know about your NAILCISSIST experience.

How do I choose the right size for my press-on nails?

We offer a detailed Size Guide on each product page. You can measure your natural nails using a measuring tape or purchase our Sizing Kit to ensure a perfect, custom-like fit before placing your order.

How long do NAILCISSIST sets typically last?

With proper application using our professional-grade nail glue, your manicure can last up to 2-3 weeks. If you prefer a short-term look for an event, our adhesive tabs provide a hold for 1-3 days.

Are the nails reusable?

Yes! Our nails are handcrafted with multiple layers of high-quality gel. If you use adhesive tabs, they can be reused many times. If using glue, you can gently buff away any residue from the back of the nail for multiple wears.

What is your shipping policy and delivery timeline?

We process orders within 1-3 business days. Domestic shipping typically takes 3-7 business days, while international shipping varies by location. Tracking information is sent via email as soon as your package ships.

Can I return my order if I change my mind?

Due to the hygienic nature of our products, we cannot accept returns on opened or used nail sets. However, if your product arrives damaged or if there is a mistake with your order, please contact our support team within 14 days.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted.